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  2. eSIM

eSIM

Travel data eSIMs from doctorSIM: purchase, compatibility, installation, troubleshooting, and refunds.

Getting started

  • What is an eSIM and how does doctorSIM eSIM work?
  • When will I receive my eSIM after purchase?

Compatibility

  • Is my phone compatible with eSIM?

Installation

  • How to install your eSIM on iPhone
  • How to install your eSIM on Android

Troubleshooting

  • I haven't received my eSIM / QR code
  • My QR code won't scan / I can't install the eSIM
  • eSIM installed but no data / no service

Top-ups and My Account

  • Can I top up my eSIM if I run out of data?

Refunds and policy

  • eSIM frequently asked questions
  • How to request a refund for an eSIM
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