Help Center
Welcome to the doctorSIM Customer Help Center.
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Current status of my unlocking request
Once you have submitted your request, you can c...
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What information do I need to unlock my phone?
To unlock your phone with doctorSIM, click here...
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I cannot find my network provider in the dropdown list
The original network is the carrier that sold t...
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Having problems completing the unlocking process?
If you have carefully followed the unlocking in...
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iPhone Original Operator Check
Have you requested an iPhone Operator Check fr...
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UnlockMySIM Setup - Updated August 2019
IMPORTANT! It is no longer possible to purchase...
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My UnlockMySIM card is not working. What do I do?
IMPORTANT! It is no longer possible to purchase...
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Who is behind doctorSIM?
A team of young entrepreneurs with extensive ex...
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doctorSIM Unlocking Service
Unlocking via IMEI. Pricing, Guarantees, Refunds and Tech Support!
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doctorSIM General Questions
Everything about doctorSIM! Who we are, why we do this, how we do it and more!
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doctorSIM Phone Checks
Checks are useful tools to find out whether a phone is LOCKED or UNLOCKED, what CARRIER was bound...
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doctorSIM BuyBack
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doctorSIM Shop
Everything for your mobile needs! SIM Stickers and accessories!
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doctorSIM TopUp
Topup and Recharge your phone, internet account or TV service with doctorSIM. Take advantage of s...
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