Have you requested an iPhone Operator Check from doctorSIM and looking for information on how to understand the report you’ve received?
The iPhone Operator Check will tell you to which network carrier your iPhone is currently locked.
Once you have that information, you can unlock your iPhone with full guarantees at doctorSIM so you can use it on any network in the world.
- The different sections of the report.
- Which section tells me to which network my iPhone is locked?
- What does EMEA Service mean?
- What does UK Reseller Flex Policy mean?
- What does US Reseller Flex Policy mean?
- My iPhone is from Chile and it says Country Unlocked on the report.
1. The different sections of the report
The report you have received is divided into the following sections:
- Serial Number: an identification number showing the iPhone's position in a series during the manufacturing process. This number can be used to identify the device within the Apple database and from this, they can check the specification, generation, capacity, date, and location of manufacture, warranty information, repair history, and much more.
- IMEI: the International Mobile Equipment Identity (IMEI) is a unique 15-17 digit number given to every phone which can then be used to check information such as the phone's country of origin, the manufacturer and its model number.
- Part Description: information on the device such as model, color, and storage capacity.
- Applied Activation Policy ID: numeric ID associated with the initial locking policy.
- Applied Activation Policy Description: the name of the network carrier to which the iPhone was locked originally.
- Service Policy Product Version: product version.
- Next Tether Policy ID: numeric ID associated with the current locking policy.
- Next Tether Activation Policy Description: name of the network carrier or mobile virtual network operator (MVNO) to which the iPhone is currently locked. Can also include information stating that the iPhone is already unlocked.
- Service Policy Bluetooth MAC Address: locking policy identifier assigned to Bluetooth.
- First Unbrick Date: date the iPhone was first activated.
- MAC Address: the Media Access Control (MAC) address is a unique identifier assigned to network interfaces for communications at the data link layer of a network segment.
- Unbricked: indicates if the iPhone has a system failure preventing it from turning on. This could be due to an error with the operating system (iOS), the device's storage or for some other reason. "False" means the iPhone has no such error whereas "True" will require assistance from Apple technical support due to a system failure.
- Last Unbrick Date: the last date the device was activated with a network carrier according to the Apple server.
- Unlocked: current unlock status. True means the iPhone is unlocked and False that it is locked.
- Unlock Date: date the iPhone was unlocked.
2. Which section tells me to which network my iPhone is locked?
The section which tells you to which network your iPhone is currently locked is “Next Tether Activation Policy Description”.
Either Unlocked, Unlocked Policy or Multimode Unlock mean the iPhone is unlocked.
The country of origin will also be included in this section because some network carriers are available in multiple countries.
T-Mobile US is not the same as T-Mobile UK. Although they share the same name on an international scale, they are located in different countries and are not the same company. Make sure you select the correct network carrier when processing your unlocking request.
If the network carrier listed is unfamiliar to you, contact us to confirm your iPhone can be unlocked.
3. What does EMEA Service mean?
If under Next Tether Activation Policy Description you see "EMEA Service" it means your iPhone has been locked to carriers in Europe, the Middle East or Africa. EMEA Service is usually given to iPhones that have been replaced under warranty by Apple technical support.
Therefore, you can activate your iPhone with the EMEA network carrier of your choice. If already activated and you wish to unlock your iPhone, please contact customer support for more information on how to submit your unlocking request.
4. What does UK Reseller Flex Policy mean?
If under Next Tether Activation Policy Description you see UK Reseller Flex Policy it means your iPhone is not locked to any UK network, however, it will lock to the network of the first SIM card inserted.
If you want to unlock your iPhone to use on any network in the world, having activated it on the UK network of your choice, you can do so by indicating that particular network when making your unlocking request. However, we recommend confirming this information with us beforehand.
As the iPhone can only be used on UK network carriers initially, you’ll want to activate the iPhone with a SIM card belonging to the network you plan to use it on.
5. What does US Reseller Flex Policy mean?
If under Next Tether Activation Policy Description you see US Reseller Flex Policy it means your iPhone is not locked to any US network, however, it will lock to the network of the first SIM card inserted.
If you want to unlock your iPhone to use on any network in the world, having activated it on the US network of your choice, you can do so by indicating that particular network when making your unlocking request. However, we recommend confirming this information with us beforehand.
As the iPhone can only be used on US network carriers initially, you'll want to activate the iPhone with a SIM card belonging to the network you plan to use it on.
6. My iPhone is from Chile and it says Country Unlocked on the report
All iPhones from Chile (Movistar, Entel, and Claro) are Country Unlocked. This means you can use your iPhone with any network carrier in the country but will need to unlock it if you want to use it abroad.
It is important to note that if your iPhone has been reported by the original operator due to loss, theft or unpaid bill, no unlocking service can remove it from the blacklist. If this is the reason you cannot use your iPhone in Chile, you will need to contact the original operator for assistance.