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Payments, Refunds, and Policy

Payments, Refunds, and Policy

For questions related to transactions, refunds, and service conditions at doctorSIM.

doctorSIM Payment Methods

Credit or debit card (all countries)
Google Pay (all countries)
PayPal (all countries)
Bizum
Bank transfer or deposit
Direct payment with redirection to your bank (Europe)

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Refunds

How to request a refund?
Credit/Debit card - Refunds
PayPal - Refunds
Cryptocurrencies - Refunds

Anti-fraud Measures

Why do you ask for additional information on my payment?
Credit/debit card - data verification
My cryptocurrency payment wasn't validated

Privacy Policy

Basic Information regarding data protection
Is doctorSIM compliant with the new General Data Protection Regulation (GDPR)?
Why do we need your personal data?
How can I exercise my rights?
Do you share my personal data with third parties?

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