If you have already hired the cable unlock service for your Motorola, these are the instructions you must follow to get it started:
- Click here to book your appointment with our Cable Support Manager. The reason for booking an appointment with one of our technicians is to reserve a slot exclusively for you, so he can attend to your needs and answer any questions you may have.
- When the time comes for your appointment click here to chat with a technician.
- If you have any questions or concerns prior to your appointment click here to contact our technical team directly via WhatsApp.
- These are the programs you need to download and install on your computer to network unlock your LG. To save time, we recommend downloading and installing these programs before your appointment with our Cable Support Manager.
Follow the steps below on your computer (with Windows 7 or higher)
Click here to download (and install) the software programs.
You'll find two programs: vCLIENT32 and vCLIENT64. Please create one direct access (one for each program) on your PC desktop.
During the unlocking process keep your Windows firewall and any anti-virus you may have installed deactivated. Do not worry, it is a safe process.
In this video you can see step by step how to complete the download of each of the programs and their installation.
Follow the steps below on your LG
- Activate the USB debugging mode on your LG: go to Applications - Settings - About this device - Build number (press "Build number" various times until you get a "You are now a developer!" message).
- Return to the previous page and click on "Developer Options".
- Once you've done that, check that the "USB Debugging" mode has been activated. Also, make sure that the switch next to "Developer Options" is on green.
- Connect your LG to your PC with your data cable. Various options will pop-up from which you should choose: MTP - Which will establish the multimedia syncing and will transfer your files.
- When you finish select the option Always.
If you have any questions or concerns regarding the unlocking process, please do not hesitate to discuss them with our unlocking expert.