What does blacklisted or reported mean?

Reports due to theft, loss or unpaid bills are blocks placed on a phone when:
  • The owner of the phone informs the original network carrier that the phone has been stolen or lost.
  • The owner of the phone has unpaid bills.
  • An additional security measure is required in order to disable the phone until the problem is resolved. This blocking is not permanent and can be easily removed.

When this happens, the phone will almost certainly not work properly in the country of origin of the network carrier. It will, however, most likely work abroad.

To find out if your phone has been reported, you can use our FREE preliminary IMEI check to see if your phone has been blacklisted due to theft, loss or unpaid bill. For a more comprehensive check per network carrier, request a full Blacklist Status Phone Check. This service is valid for all phone models.

Blacklist Status Phone Check

To remove a phone report for an unpaid bill, all you or the owner of the phone need to do is settle these unpaid bills with the network.
To remove a phone report for theft or loss, the owner just has to contact the network carrier and request the phone's removal from the blacklist.