Some phones have limited unlocking attempts.
Once these attempts have been exhausted unlocking the phone via IMEI will not be possible unless the counter is reset. This reset is not always possible for some phones.
We recommend contacting doctorSIM before exhausting unlocking attempts to find an alternative solution.
Please note that doctorSIM does not issue refunds if the phone has exhausted its unlocking attempts.
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SIM (Disabled)
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Network (Enabled)
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Network Subset (Disabled)
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Service Provider (Disabled)
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Corporate (Disabled)
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Press the Home button once.
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Press the Back button twice.
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Press the Home button once.
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Press the Back button once.
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Press the Home button twice.
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Press the Back button once.
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[x] network 5
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[x] network subnet 5
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[x] service provider 5
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[x] sim 5
Sony Xperia
1. Turn on the phone with a SIM card inserted (this is important, because without a SIM card you may be told you have unlocking attempts remaining when in fact you do not).
2. Type the following: *#*#7378423#*#*
3. Select Service Info/Sim Lock. Look on the first line (Network).
4. If there is an X and a number that is not 0, you can unlock your Sony.
5. If instead, you see a 0, you will not be able to unlock your phone.
Below are five different ways to access your LG's hidden menu and check how many attempts remain to unlock it.
1. Type 2945#*model# without a SIM card inserted or with the SIM card of the network provider to which the phone is locked. You can find the model of your device on the sticker under the battery or under Settings.
For example: If you have an LG 714 type 2945#*714#
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Check which section has the lock activated (set to Active) and verify how many attempts (out of 10) remain:
- Network Lock
- Service Provider Lock
2. Type 2945#*71001# on your phone and check how many attempts your LG displays when it prompts for the unlock code.
3. Insert a SIM card from a network provider different to the one the phone is locked to and check how many attempts remain when it prompts for the network unlock code.
4. Install the 'LauncherPro' application from Google Play:
- Once installed, press your LG’s Home and Start buttons and then select ‘LauncherPro’ on the window that appears.
- Now, press any empty space on the home screen and don’t let go until a new window opens. Select Direct Access.
- Press 'Activities' and then wait for a few seconds.
- Scroll down the list of options and select 'com.lge.hiddenpersomenu'.
- Type the name the system prompts you for to gain direct access.
- To access the hidden menu, press the direct access you’ve just created.
- Select ‘Network Lock’ and verify how many attempts your LG shows.
5. Go to Settings->Security->Sim card lock. When the phone prompts for the unlock code, verify the number of attempts.
Huawei
Some Huawei devices have a limited number of unlocking attempts.
If this is the case with your phone, the number of unlocking attempts remaining will appear on the screen prior to typing the network unlock code.
Type the code carefully as you will not be able to unlock your Huawei by IMEI if you run out of unlocking attempts. If the unlock code provided by doctorSIM doesn't work, please contact us before retyping it.