If you need to unlock a Motorola, the first step is to request your unlock here. Once you have it, the process will depend on whether your Motorola requests the NETWORK unlock code when turning on or not.
We will contact you by email explaining the steps to follow, which are as follows:
- Turn on the phone with a SIM card from another carrier.
- If the SIM card has a PIN, enter it and press OK.
- At this point, two things can happen: either the phone requests a NETWORK UNLOCK CODE or it doesn't.
If the phone requests a NETWORK UNLOCK CODE
Enter the code provided by doctorSIM, and the phone will be unlocked, allowing you to use it with any SIM card.
If the phone DOES NOT request a NETWORK UNLOCK CODE
In that case, you have 2 options:
Option 1
- Enter *057 or #073887*
- The phone will ask for the unlock code, enter the one we sent you and press OK.
- The phone will be unlocked, allowing you to use it with any SIM card.
Option 2
- Turn on the phone without a SIM card.
- Press and hold the asterisk (*) key and simultaneously enter the code 787090 (if it doesn't work, follow the same step by entering the code 787092). The phone will display "Unlock Network?".
- Enter the code we sent you and press OK.
- The phone will be unlocked, allowing you to use it with any SIM card.